Friday, January 17, 2014

How To Choose Hosted PBX Canada

By Marissa Velazquez


Hosted PBX Canada is a service provider that offers PBX phone systems. In full, this system is known as a Private Branch exchange system, while some refer to it as a virtual PBX or Centrex. It is very beneficial to companies as it helps them to have important communication features like voicemail and conference calls, practically anything a complex phone system can deliver. It is, however, cheaper.

These services are rendered by major telephone providers who have gladly tapped into the new technology. Companies who subscribe to this system use their phones to connect to the physical servers of the service providers, and this occurs through the internet. Most of the major costs are taken care of by the providers, so you do not have to worry about the housing, monitoring or maintenance of the machinery.

This system differs from a phone system that is premises based as this one relies on a lot of hardware to function and save information. This is bulky as the servers house all the hardware at a particular location that is set by the client. It is also more expensive to buy and install, as well as maintain the machinery as you will have to shoulder all the costs involved.

When choosing a hosted service, you should ensure that all the important services are provided in the available packages. It would not make sense at all to get the services without the important functions like queuing and conferencing, even if it is a cheaper option. It would not do you any good, either, if they were offered at an extra cost.

It is also important to consider the capability of your firm in handling new infrastructure. The existing one may not be efficient enough to support the services that you need. In case you do not have the capability to buy new equipment, then you can easily switch to an internet VoIP for hosted telephone services as a cheaper alternative.

The continuity and growth of your company is a huge factor to consider. An increase in the number of employees would mean that you expand your machinery if you are using a premises based system. When using a virtual PBX, it is easy to add the new details into the system without having to worry about additional machinery.

The Centrex system is very easy to work with and does not need additional training. You can easily customize it to your own specifications, and reconfigure it in case you want to remove or add functionality. This is especially important when you have to add a new department, or remove an old one. The web interfaces make it more user friendly than the traditional option.

A wise option for companies that have employees both in the office and at a remote location is to integrate both systems. This can be done by installing software that can support both solutions. The more traditional option that is in house can be used by the workers in the office, while the remote ones can make use of the hosted PBX Canada for better productivity.




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